This is a decent movie with a good cast. I actually prefer this movie to Sleepless in Seattle; I think it's funnier and has the advantage of Hanks and Ryan actually sharing the screen together for more than the last 5 minutes.

The biggest problem with this movie is that it fails to stick the landing. There seems to be some commentary on big corporations driving mom-and-pop shops out of business. However, the film ends with the big corporation winning and Meg Ryan being left jobless. That seems like a weird way to end a movie but what do I know? I was expecting this movie to end with Hanks purchasing her store and gifting it back to her, or possibly closing his competing megastore. It's very odd that corporate greed wins out here and the script writers just kind of shrugged their shoulders.

There's also the questionable nature of their relationship once Hanks figures out the identity of his pen pal. I don't think most women would find it very romantic if a man they hated tried to woo them over the internet using an online alias. I'm not sure who made that decision, but for this movie to work like it was intended they should have learned about each other's identities at the same time.